Responsible Purchasing Policy

Updated: May 18, 2026

Responsible Purchasing Policy

At Lotus Digital, a Delaware Corporation dba Lastpack we are committed to promoting responsible collecting and purchasing practices and ensuring the well-being of our users. Although blind box purchasing is legally different than gambling individuals may find themselves unable to purchase responsibly. We recognize that engaging collectibles purchasing should be an enjoyable and entertaining experience, and it is our responsibility to support our users in making informed choices about their collecting and purchasing habits. To uphold this commitment, we have implemented the following Responsible Purchasing Policy:

Users who feel they need a break from purchasing and collecting or want to exercise control over their purchasing activities may request to self-exclude.

Lastpack is meant to be fun, but because Pack contents are random, some people may spend more than they intend. You can set self-exclusions in Settings → Responsible Purchasing. Limits take effect immediately; increases are subject to a cooling-off period. Self-exclusion cannot be cancelled once started.

Free, confidential help: 1-800-MY-RESET (NCPG) or 1-800-GAMBLER (CCGNJ); ncpgambling.org; problemgambling.ca.gov; 988 for crisis.

Concerned about someone else? Email [email protected] with subject “Third-Party Concern.”

Limits take effect immediately when decreased. Increases to limits may be delayed by a cooling-off period. Self-exclusion cannot be cancelled once started. During self-exclusion, you may be blocked from deposits, purchases, promotions, and other features, although we may allow shipment, required account access, or withdrawal of eligible Withdrawable Funds where legally required.

We provide resources and information to help users make informed decisions about their purchasing and collecting habits.

Our support team is available to assist users who may have concerns about their purchasing and collecting behavior or who require further assistance with self-exclusion.

We encourage users to reach out for support if they feel they are experiencing purchasing and collecting-related issues or if they need guidance on setting limits.

Support can be found on the websites and helplines attached to this policy.

Although Lastpack is not a video game (rather it is a mechanism to purchase certain classes of collectibles) it may share many features with video games. The below provides an overview of some of the negative consequences associated with video game addiction as well as providing resources in the event that you are unable to maintain healthy gaming habits.

Playing Responsibility. Video games are intended for entertainment and should be enjoyed as part of a balanced lifestyle. However, excessive or compulsive gaming can lead to negative effects on your health, relationships, and daily responsibilities. Potential Risks of Excessive Gaming:

Disruption of sleep patterns and fatigue Neglect of personal relationships, work, or academic responsibilities Physical health issues including eye strain, headaches, and repetitive stress injuries Reduced physical activity and associated health concerns Social isolation or withdrawal from real-world activities Financial problems related to in-game purchases or neglected obligations

Take regular breaks (at least 10-15 minutes every hour)Maintain a balanced schedule with time for physical activity, social interaction, and other responsibilities Set reasonable time limits for gaming sessions Be mindful of your spending on in-game purchases Monitor children's gaming time and content.

Seek Help If Needed: If you or someone you know is experiencing difficulty controlling gaming habits, or if gaming is interfering with daily life, relationships, or well-being, please consider reaching out to a mental health professional or contacting a gaming addiction support resource. Remember: Gaming should enhance your life, not replace it. Video Game Addiction support service contact information is provided below. Seek help if you are experiencing any harmful effects.

At Lastpack we take our responsibility to promote responsible purchasing and collecting seriously. By implementing robust policies and providing support resources, we aim to create a safe and enjoyable collecting environment for all our users. We are committed to fostering transparency, accountability, and trust in our platform, and we encourage our users to join us in prioritizing responsible purchasing and collecting practices. Lastpack acknowledges that the purchase of collectibles (particularly in blind-box form, where the specific contents of a pack are not known at the time of purchase) may, for some individuals, develop into compulsive spending behavior that causes financial, emotional, or interpersonal harm. By using Lastpack, you confirm that you meet the legal age requirement in your jurisdiction, accept these risks, and will purchase only with funds you can afford to spend. Lastpack makes no representation that its products are free from risk of compulsive purchasing behavior. Self-exclusion and other responsible purchasing tools are available at any time, and support resources are listed at the end of this policy.

Please call 1-800-GAMBLER or visit https://www.ncpgambling.org/help-treatment/.

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